Privacy Policy

Effective date: March 1, 2023

Introduction

Massage Fx® Cream, Massage Cream (“Company,” “we,” “our,” or “us“) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of massagefx.shop (the “Website“), as well as any related services, sales, marketing, or events (collectively with the Website, the “Services“).

Please read this Privacy Policy carefully before using any of the Services. By using or accessing the Services, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use the Services.

Collection of Personal Information

We collect several types of information from and about users of our Services. The types of information we may collect include:

Personal Information You Provide to Us: We collect personal information you provide directly to us when you express an interest in obtaining information about us or our products and services, when you purchase products or services from us, register for an account, or otherwise interact with us. The types of personal information we collect may include your name, email address, postal address, phone number, and any other information you choose to provide.
Information Collected Automatically: When you access or use our Services, we automatically collect information about you, including:
- Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information when you interact with our Services, including cookies, web beacons, and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base.
Information Collected From Other Sources: We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, we may collect information about you from that third-party application that you have made available to us through your privacy settings.

The information we request includes personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

First and last name
Email address
Phone number
Address, city, state, postal code
Cookies and Usage Data

Use of Your Personal Information

We use information that we collect about you or that you provide to us for the following purposes:

To present our Services and their contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide information.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our Services or any products or services we offer or provide though them.
To allow you to participate in interactive features on our Services.
To improve our Services by helping us measure or understand the efficiency of our Services.
To improve customer service by providing personalized customer support and service updates.
To send periodic emails regarding your order, new products and services or other information which we think you may find interesting using the email address which you have provided.
To contact you via surveys to conduct research about your opinion of our Services.
To contact you via email, telephone, text or other means with information and promotional offers about products and services offered by us or our partners. You may opt-out of receiving such information at any time per the “Your Choices” section below.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Personal Information

We may share your personal information in the instances described below.

Third-Party Service Providers: We may share your personal information with third parties that perform services on our behalf, such as payment processing, order fulfillment, email delivery, hosting, customer service, auditing, and other services. Those third-party service providers are restricted from using your personal data in any way other than to provide services for us.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request by a competent authority. We may also disclose your personal information in response to a law enforcement agency’s request or as otherwise required by any applicable law, regulation, legal process or governmental request.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that we go out of business or enter bankruptcy, personal information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your personal information.
With Your Consent: We may share your personal information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction to do so.
Aggregated or Deidentified Information: We may share information that has been aggregated or reasonably deidentified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.

Online Tracking and Do Not Track Signals

We and our third party providers may use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your usage and browsing activities on our Services and across third party sites or online services. We may combine this information with other information we collect about users. Below, we provide a brief overview of how these mechanisms work.

Cookies: Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow visitors to block and delete cookies. However, by blocking cookies, you may be unable to access certain personalized features we offer.
Clear GIFs/Pixel Tags/Web Beacons: A clear GIF (also known as a pixel tag or web beacon) is a tiny graphic image placed on a web page, web-based document, or in an email message. Clear GIFs allow us to monitor your activities on our Services, such as your usage patterns and determine which emails you open to ensure we are sending information most relevant to you.
JavaScript: JavaScript and other computer programming languages we may use to analyze which web pages you visit at our Website, to customize our Services, and to enhance your experience using the Services.
Local Storage: Local storage enables a website or application to store information locally on your computer or mobile device. Local storage is similar to cookies but can store larger amounts of data. Like cookies, you can manage how and whether local storage is used by your browser.
Log Files: Log files record web activity on our servers. These log files identify information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We may link this information to other information we collect about you to improve our Services.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not currently respond to web browser Do Not Track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of personal information about your online activities over time and across third-party websites or online services. We continue to review new technologies and may adopt a standard in the future once one has been created and adopted by the broader Internet community.

Your Choices

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. Once you have registered with us, you may access, review, and change your personal information by contacting us. If you choose not to register with us or provide personal information, you can still view certain content on our Services; however, you will not be able to access certain options, offers, and services that involve our interaction with you.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the control over your information as described below:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may then be inaccessible or not function properly.
Promotional Offers from Us. If you decide at any time that you no longer wish to receive promotional communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that you cannot opt-out of administrative communications such as regulatory, billing or service notifications. If you have installed our mobile applications on your mobile device and you wish to opt-out of receiving push notifications, you can change the settings either on your mobile device or through the application.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to [email protected].

We do not control third party collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to opt-out of receiving targeted ads. Please see our Online Tracking and Do Not Track Signals section above.

Accessing and Correcting Your Personal Information

You may send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your account with us. We may not be able to review disclosure requests that include information that we must maintain for legal reasons. If you would like to delete your account with us, please email us at [email protected] with your request.

We aim to respond to a consumer request for access or correction within 45 days of receiving such a request. If we require more time, we will inform you of the reason and extension period in writing.

For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected].

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated and notify you by email to the email address specified in your account.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes. By continuing to use or access the Services after we post any modifications to the Privacy Policy, you agree to the updated Privacy Policy.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

[email protected]

Your Consent to This Policy

By using our Services, you consent to our Privacy Policy.